"Company" refers to 123PL Ltd, including any agents, employees, or representatives.
"Client" refers to any individual, partnership, corporation, or entity engaging the Company’s services.
"Goods" means any items received by the Company on behalf of the Client for storage, fulfilment, or any other service agreed upon.
"Services" means any warehousing, fulfilment, product customisation, delivery, or any other associated services provided by the Company.
2. Acceptance of Terms
By engaging with 123PL Ltd for any Services, the Client agrees to be bound by these Terms and Conditions, which may be updated from time to time by the Company. The most current version will always be available on the Company’s website.
3. Service Description
The Company provides third-party logistics (3PL) services, including secure warehousing, product customisation, order fulfilment, and reverse logistics.
The Client’s Goods will be stored in Company-controlled facilities and handled with due care and attention throughout the fulfilment process.
4. Storage and Dispatch Charges
The Company will levy Charges on Goods only at the point of dispatch to the Client or their designated recipient. If Goods are not dispatched within 12 months from the date of receipt, storage Charges will apply at the annual rate agreed upon at the commencement of Services.
Early Stock Removal: In the event the Client wishes to remove Goods from storage before the 12-month period or prior to dispatch, an Early Stock Removal Fee will be applied. This fee is calculated as the total anticipated Charges that would have been incurred up to the 12-month period, minus any Charges already paid by the Client for the Goods in question.
5. Customisation and Product Handling
Customisation options such as laser engraving, printing, and other Services are offered at the rates agreed upon in the Service Agreement or Quotation provided by the Company.
Any additional requests for product handling, including labelling, packaging, or assembly, shall be quoted separately, and the Client agrees to pay these Charges at the rates provided.
6. Payment Terms
All invoices are payable within 30 days of the date of issue unless otherwise agreed in writing by the Company.
The Company reserves the right to charge interest on overdue invoices at the statutory rate in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
In the event of non-payment, the Company may suspend or terminate the provision of Services until such time as all outstanding balances are cleared.
7. Liability and Insurance
The Company shall take reasonable precautions to protect the Client’s Goods from loss or damage. However, the Company is not liable for any indirect, incidental, or consequential loss or damage arising from its Services.
The Company recommends that the Client insures their Goods while stored in Company facilities. The Company is not liable for Goods that are under-insured or uninsured.
Any claims for loss or damage must be submitted in writing to the Company within 30 days of discovery.
8. Termination of Services
Either party may terminate this Agreement by providing 30 days’ written notice.
Upon termination, the Client must arrange for the removal of their Goods from Company facilities within the notice period. Any Goods remaining beyond this period may incur additional storage Charges.
If the Client fails to collect Goods within 60 days of termination, the Company reserves the right to dispose of or sell the Goods to recover any outstanding Charges.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Miscellaneous
The Company reserves the right to amend these Terms and Conditions as necessary. The latest version will be available on the Company’s website.
If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
These Terms and Conditions constitute the entire Agreement between the Company and the Client, superseding any prior agreements or understandings, whether written or oral, relating to the subject matter hereof.
