Reverse Logistics
From first-mile to last-minute returns – your 3PL partner for every step of the journey.
At 123PL, we don’t just move boxes—we move brands forward. Whether you’re shipping baby essentials, beauty must-haves, the latest tech, or tailored supplements, we handle the full spectrum of order fulfillment services for DTC and B2B clients alike. And when the journey needs to go in reverse? Our reverse logistics services are just as slick.
Getting Fulfillment (and Returns) Spot On
Because a smart supply chain doesn’t end at “dispatched”.
A good fulfillment partner delivers. A great one also thinks ahead—especially when it comes to returns. With decades in product personalisation and all-in 3PL capabilities, we’ve evolved into a logistics powerhouse trusted by both DTC disruptors and global B2B brands.
From outbound logistics to expertly managed reverse logistics, our services help keep your supply chain flowing—whichever way the parcel’s travelling.
Reliable Fulfillment for B2B Brands
Bulk orders, bespoke needs, and business brains welcome.
B2B logistics can be tricky—but we love a challenge. Whether you need palletised deliveries, branded packaging, or strict timing across multiple destinations, our team handles it all with precision.
We offer tailored solutions for growing enterprises that need more than cookie-cutter logistics. From inventory control to specialist repacking and of course, returns management, we’ve got the B2B world boxed off.
Supporting You Through Every Twist and Turn
Returns, refurb, recycle—we’ve got the full circle covered.
Our mission? To make your fulfillment smarter, faster, and more flexible—without piling on cost or complication. At 123PL, we combine powerful 3PL logistics with customisation capabilities so you can offer more than just quick delivery—you can offer memorable moments.
Need to scale up? Tackle seasonal spikes? Handle high return volumes without breaking a sweat? We’re on it.
3PL Warehouse Features
Our 3PL services cover every aspect of fulfillment, allowing you to focus on growing your business while we take care of the logistics.
Accuracy
Integrations
Years
Transaparency
Fulfillment That Works Harder for You
No surprises. Just clarity, consistency, and customisation.
When fulfillment fails, your brand pays the price. Missed deliveries, messy returns, and ballooning costs? Not on our watch.
At 123PL, we’ve created a smarter way to fulfil:
✔ Fixed fees – So you can budget without flinching.
✔ Scalable services– From 10 orders to 10,000+ a day.
✔ System integrations – Amazon, Shopify, WooCommerce & more.
✔ Product Customisation – Laser engraving, branded inserts & packaging.
✔ Returns managed – Because great service doesn’t stop at delivery.
With decades of experience and a solid reputation, you can count on us to deliver — quite literally.
Some DTC Industry Sectors We Serve
We support a wide range of DTC brands — here are a few of the sectors we specialise in:

Health & Wellness
From supplements to self-care kits, we keep wellness brands stocked, secure, and ready to scale with climate-controlled storage and fast dispatch.

Cosmetics & Skincare
Protect fragile beauty products with careful packing, climate stability, and packaging that keeps your brand polished from shelf to doorstep.

Tech & Accessories
Chargers, gadgets, and gear — we fulfil with precision and anti-static packaging to keep tech items protected and presentation-ready.

Fashion & Apparel
Folded, tagged, and beautifully boxed. We handle fast fashion and boutique brands alike, with smart returns handling and flawless fulfilment.

Pet Products
From gourmet treats to custom collars, we store, pack and post pet products with care — and yes, the pawprint stickers are optional.

Home & Lifestyle
Whether it’s eco-cleaning kits, candles or curated decor, we keep your items safe, stylish, and always on time — perfect for gifting or everyday delivery.
Personalised Fulfillment at Scale
With 123PL, your customers can personalise products at checkout—and we take care of the rest. Our customisation service is baked right into your fulfillment pipeline. No delays. No detours.
We engrave, brand, or personalise products just before dispatch, turning each order into a unique experience.
✔ Sell across platforms – Shopify, Amazon, WooCommerce, TikTok Shop & more.
✔ Automated customisation – As easy as ticking a box.
✔ Added value – Branded goods boost loyalty and profits.
Our sister company, Engraved, has led the UK’s laser customisation market for over 30 years. That same expertise is now integrated into our fulfillment, helping brands stand out while others ship plain.
Global
Reach, Local Know-How
From high-street favourites to global leaders, brands choose 123PL to manage personalised fulfillment at scale. Our agile 3PL setup ensures consistency, compliance, and fast turnarounds—even across borders.
We help you build loyalty through stand-out experiences—no matter where your customers are.
Always Improving, Always Growing
Our capacity is always expanding to meet rising demand. We don’t stand still—because neither does your business. Whether you’re growing fast or breaking into new markets, we’ve got the flexibility and infrastructure to support your next leap.
Logistics Made Delightfully Simple
Running a business is hard enough without fulfillment drama. With 123PL, you get all-in logistics that just work—fixed pricing, fast shipping, and built-in product customisation. Oh, and returns? Reverse logistics? We’ve got those covered too.
Let's
Talk Fulfillment
If you’re after full-spectrum order fulfillment services with a side of personalisation—and returns that actually make sense—we’re your team. Say goodbye to fragmented systems and unpredictable costs.
Say hello to 123PL. Fulfillment, fixed-fee, and fine-tuned to your business.