Reverse Logistics

From first-mile to last-minute returns – your 3PL partner for every step of the journey.

At 123PL, we don’t just move boxes—we move brands forward. Whether you’re shipping baby essentials, beauty must-haves, the latest tech, or tailored supplements, we handle the full spectrum of order fulfillment services for DTC and B2B clients alike. And when the journey needs to go in reverse? Our reverse logistics services are just as slick.

Getting Fulfillment (and Returns) Spot On

Because a smart supply chain doesn’t end at “dispatched”.


A good fulfillment partner delivers. A great one also thinks ahead—especially when it comes to returns. With decades in product personalisation and all-in 3PL capabilities, we’ve evolved into a logistics powerhouse trusted by both DTC disruptors and global B2B brands.

From outbound logistics to expertly managed reverse logistics, our services help keep your supply chain flowing—whichever way the parcel’s travelling.

Reliable Fulfillment for B2B Brands

Bulk orders, bespoke needs, and business brains welcome.

B2B logistics can be tricky—but we love a challenge. Whether you need palletised deliveries, branded packaging, or strict timing across multiple destinations, our team handles it all with precision.

We offer tailored solutions for growing enterprises that need more than cookie-cutter logistics. From inventory control to specialist repacking and of course, returns management, we’ve got the B2B world boxed off.

Supporting You Through Every Twist and Turn

Returns, refurb, recycle—we’ve got the full circle covered.

Our mission? To make your fulfillment smarter, faster, and more flexible—without piling on cost or complication. At 123PL, we combine powerful 3PL logistics with customisation capabilities so you can offer more than just quick delivery—you can offer memorable moments.

Need to scale up? Tackle seasonal spikes? Handle high return volumes without breaking a sweat? We’re on it.

We work with companies big and small:

3PL Warehouse Features


Our 3PL services cover every aspect of fulfillment, allowing you to focus on growing your business while we take care of the logistics.

Safe Storage

Your products are precious, and we treat them that way. Our secure warehouses use advanced tracking systems to give you 24/7 visibility into your stock—no more guesswork or "where did that go?" We optimise stock levels, streamline storage, and offer flexible space for growing product lines.

Outbound Logistics

From picking and packing to fast dispatch, our outbound logistics run like clockwork. We work with trusted carriers to ensure every parcel leaves our 3PL warehouse on time, every time — and lands looking sharp.

Omnichannel Fulfilment

Wherever your customers are shopping—Shopify, Amazon, WooCommerce, TikTok, or your own site—we integrate with your systems to keep things flowing smoothly. Every order is picked, packed, and dispatched with precision. Consistency across channels = happier customers and fewer headaches for you.

Reverse Logistics

Returns are part of the game, but they don’t have to derail your operations. Our reverse logistics services are built for speed and simplicity—making it easy to restock, refurbish, or responsibly recycle items while keeping customers smiling. From hassle-free labels to smooth reintegration into stock, we make sure the journey backwards is just as streamlined as the one forwards.
100%

Accuracy


50+

Integrations


30+

Years


100%

Transaparency


Fulfillment That Works Harder for You


No surprises. Just clarity, consistency, and customisation.

When fulfillment fails, your brand pays the price. Missed deliveries, messy returns, and ballooning costs? Not on our watch.

At 123PL, we’ve created a smarter way to fulfil:

Fixed fees – So you can budget without flinching.
Scalable services– From 10 orders to 10,000+ a day.
System integrations – Amazon, Shopify, WooCommerce & more.
✔ Product Customisation – Laser engraving, branded inserts & packaging.
Returns managed – Because great service doesn’t stop at delivery.

With decades of experience and a solid reputation, you can count on us to deliver — quite literally.

Some DTC Industry Sectors We Serve

We support a wide range of DTC brands — here are a few of the sectors we specialise in:

Personalised Fulfillment at Scale

With 123PL, your customers can personalise products at checkout—and we take care of the rest. Our customisation service is baked right into your fulfillment pipeline. No delays. No detours.

We engrave, brand, or personalise products just before dispatch, turning each order into a unique experience.

✔ Sell across platforms – Shopify, Amazon, WooCommerce, TikTok Shop & more.
✔ Automated customisation – As easy as ticking a box.
✔ Added value – Branded goods boost loyalty and profits.

Our sister company, Engraved, has led the UK’s laser customisation market for over 30 years. That same expertise is now integrated into our fulfillment, helping brands stand out while others ship plain.

Global

Reach, Local Know-How

From high-street favourites to global leaders, brands choose 123PL to manage personalised fulfillment at scale. Our agile 3PL setup ensures consistency, compliance, and fast turnarounds—even across borders.

We help you build loyalty through stand-out experiences—no matter where your customers are.

Always Improving, Always Growing

Our capacity is always expanding to meet rising demand. We don’t stand still—because neither does your business. Whether you’re growing fast or breaking into new markets, we’ve got the flexibility and infrastructure to support your next leap.

Logistics Made Delightfully Simple

Running a business is hard enough without fulfillment drama. With 123PL, you get all-in logistics that just work—fixed pricing, fast shipping, and built-in product customisation. Oh, and returns? Reverse logistics? We’ve got those covered too.

Let's

Talk Fulfillment

If you’re after full-spectrum order fulfillment services with a side of personalisation—and returns that actually make sense—we’re your team. Say goodbye to fragmented systems and unpredictable costs.

Say hello to 123PL. Fulfillment, fixed-fee, and fine-tuned to your business.